", "identifier": { "@type": "PropertyValue", "name": "HireRight", "value": "292062" }, "datePosted" : "2018-11-20", "employmentType" : "FULL_TIME", "hiringOrganization" : { "@type" : "Organization", "name" : "HireRight" }, "jobLocation" : { "@type" : "Place", "address" : { "@type" : "PostalAddress", "addressLocality" : "Chapin", "addressRegion" : "SC", "postalCode" : "29036", "addressCountry": "US" } } } }
[Close] 

Supervisor, Operations

Job Summary
The Supervisor of Operations is responsible for the daily production of a team of employees whose primary responsibilities include entering and reviewing reports for accuracy to ensure that the company?s quality assurance standards and client guidelines are continuously met.
Duties
? Responsible for team?s adherence to time service, quality and production goal requirements; provide leadership to team members in meeting these SLAs
? Collect and compile data using daily/monthly operational reports and spreadsheets
? Review and approve client specific guidelines to ensure compliance with department?s procedures
? Follows policies and procedures and works with management to implement enhancements; completes tasks correctly and on time; supports organization's goals and values. Understands business implications of decisions; displays orientation to profitability. Leads team to compliance with policy and procedure.
? Manages and resolves difficult customer situations and escalates to management, Account Managers and Sales as appropriate; responds promptly to customer needs; solicits customer feedback to improve service; works with integrity and in an ethical manner; maintains confidentiality of colleague and customer information and coaches team to do the same.
? Conduct periodic performance and career path discussions in accordance with HireRight guidelines to coach team members to maximize performance and achieve career goals; escalates performance issues to management and Human Resources as appropriate
? Successfully work cross-functionally to achieve goals.
? Communicates changes and progress; completes projects on time and within budget. Able to establish effective relationships and communications, both internally and externally, with persons of all backgrounds and organizational levels
? Focuses on solving conflict. Accepts responsibility for his/her own performance and demonstrates the capability to assist other team members in reaching success within the organization and contributes to building a positive team environment
Education
High School diploma or GED required
Skills
? Has knowledge of sub-unit or subfunction as well as technical discipline.
? Has basic understanding of the roles of the relevant groups within the function or business unit.
? Has basic supervisory knowledge and skills.


Experience
?Minimum two (2) years related experience in a supervisory role is preferred
? Proven track record of coaching and mentoring employees to success
? Internal candidates will be considered based on their successful performance with their responsibilities within the company
? Training and education on federal (FCRA) and state reporting regulations, product turnaround time, public access to court information, employment law and privacy rights preferred.
? The Supervisor will be expected to have a working knowledge of FCRA within 90 days of hire.
In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:
Medical
Dental
Vision
Paid Life/AD&D Insurance
Voluntary Life Insurance
Short & Long Term Disability
Flexible Spending Accounts
401K
Generous Vacation and Sick Program
10 Paid Holidays
Education Assistance Program
Business Casual Attire
Generous Referral Program
Employee Discounts and Rewards
And much more!
/ All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search./
/
/
HireRight, LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities
Job: Operations
Organization: H10060 - Pub Rcrds Mgmt - US
Title: Supervisor, Operations
Location: South Carolina-Chapin
Requisition ID: 14897

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Area Lead / Operations Supervisor
Aiken, SC BAE Systems
Operations Supervisor (Rotating Shift)
Chesnee, SC TRS Staffing Solutions
Operations Supervisor
Beech Island, SC DHL Supply Chain
Operations Supervisor
Woodruff, SC DHL Supply Chain
Operations Supervisor- Rock Hill, SC
Rock Hill, SC McKesson