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Abstractor Coordinator

Company Name:
CoreLogic
Our Company
Information. It is at the core of every smart decision. It drives strategy, solutions, revenue and ultimately success. It is only logical that you would want it to come from a superior source. CoreLogic is the company financial services and real estate professionals turn to for comprehensive data, analytics and services. Powerful insight gained from this knowledge provides the perspective necessary to identify, understand and take decisive action that solves today's business challenges.
Our Job Opportunity
We are currently seeking an Abstractor Coordinator to join our team in Chapin, SC.
Interact by telephone and email with external abstractors and county recorders offices and internal departments to ensure that all active field research document retrieval orders and walk-in recording requests are completed satisfactorily within prescribed timeframes.
Job Duties:
- Follow established company guidelines on responding to requests for information and/or services and respond to all communications in a professional manner
- Communicate with abstractors on a daily basis via outbound and inbound telephone calls and email to verify that they have received all assigned orders and obtain ETAs for their completion
- Coach abstractors on order requirements and fulfillment guidelines for all types of field research requests Provide feedback on search errors and initiate corrective action as appropriate
- Recruit and secure vendor agreements with new abstractors across all counties and recording jurisdictions in the United States to expand our coverage depth
- Coordinate with internal departments as needed to resolve abstractor inquiries
- Utilize multiple software applications to perform various tasks necessary to manage order inventory
- Escalate inquiries or requests as needed to the appropriate department or level of management for immediate action
- Handle other miscellaneous tasks as required
Education, Experience, Knowledge and Skills:
- High school diploma or GED required
- Excellent verbal and written communication skills
- Strong computer literacy including keyboard skills and proven experience with MS Office (Word, Excel and Outlook)
- Demonstrated experience in detail-oriented tasks
- Ability to learn and retain requirements for multiple tasks and to effectively move from one task to another
- Experience work in a team environment where team members have both common and differing responsibilities
- Up to two years of related experience
- Familiarity with recorded mortgage documents
- Experience working in a production environment and achieving daily production goals
- Telephone based customer service experience
To apply, visit the following link: http://bit.ly/1ogtjHi
Our Benefits
Just some of our benefits include:
- Medical, dental, vision care - Choose from a range of offerings - from HMO to PPO plans - that allow you to personalize your coverage and fit your specific needs.
- Supplemental plans - The Company provides basic life, accident and disability insurance to all eligible employees. Additional financial protection is available for you and your family.
- 401(k) retirement savings plan - Save for a sound future with a variety of investment options and a company match to your contribution.
- Time away from work - Rest and refresh with our competitive paid time off benefit and company paid holidays.
CoreLogic also offers:
- Flexible spending accounts
- Tuition assistance program
- Family scholarship program
- LifeCare Work/Life Services and Employee Assistance Plan
- Employee discount programs
- Flexible work schedules
- And much more
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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